White Paper: Waiting times grow faster than queues – why airports should open counters before passengers arrive
During the past eight years, Xovis has equipped more than 45 international airports with its technology to measure passenger throuhput, waiting times and other KPIs.
The Swiss-based company has developed a profound understanding of waiting time mathematics with some unexpected insights.
Read their white paper – link below –
on non-linear waiting times and how airports can help passengers and encourage them to spend more.