Amorph: “Milestone” reached in improving passenger experience at Helsinki airport
Airports worldwide face significant growth figures in passenger numbers. IATA (International Air Transport Association) expects 3.8 billion passengers traveling by 2030. For airports, this leads to a challenge, providing the required infrastructure for smooth passenger handling. Airport expansions and infrastructure programs need to be planned years ahead. In the meantime, it is necessary to ensure the most efficient use of resources and facilities. Especially during the day of operations, efficient handling of resources depends very much on updated information and the capability to react to sudden changes. Empowering operations to plan ahead for the upcoming hours, Amorph Systems is the first provider of operational simulations, forecasting what is going to happen in the whole terminal environment. This keeps operations managers in the driver seat of their decisions to prevent disruptive situations before they occur.
Helsinki Airport, operated by Finavia Corp., is Finland’s main hub and a strong transfer connection between Asia and Europe. Due to its geographical location, Helsinki is the quickest route between Asia and Europe, serving several routes to Japan, China, Thailand and others. 18 million passengers travel via Helsinki Airport. Based on this growing demand, Finavia has plans to extend in the future he airport capacity to handle more than 30 million passengers per year. Helsinki Airport has not only ambitious plans to grow, in parallel they want to offer a first-class service to their passengers. Keeping waiting times at security at a minimum, establishing easy wayfinding and inspiring areas to spend time, Helsinki is creating a key differentiator to ensure continuous growth in the future.
Amorph Systems in Stuttgart, Germany, has proven to be a trusted international partner offering professional software solutions and consulting services for air and ground transportation, logistics and high-tech manufacturing. Its portfolio includes advanced control, simulation, forecasting and optimization solutions, allowing our clients to better manage and plan their business operations. Besides the state of the art control and modeling techniques, these solutions require sophisticated visualizations and user interfaces fully integrated with the customer IT systems. With AMORPH.aero, Amorph Systems offers an aviation specific platform tailored to the needs of airports, from planning to operations, taking the rising amount of available data into account.
The AERFOR-Project is granted within the European Union’s HORIZON 2020 SME Instrument phase 2. The main targets of the project are to show the capabilities of AMORPH.aero, the operational simulation platform, to airports and to develop AMORPH.aero into an innovative standard software solution for further and strengthened commercialization within the European and International market. Various partners from the aviation industry such as Finavia, Fraport AG, Zurich airport and the DLR are part of the project.
Finavia was the first AERFOR trial partner. The project in Helsinki consisted of various areas from operational simulation to support the terminal operations managers, to planning solutions for short-, mid-, and long-term planning. The base installation of AMORPH.aero at Finavia helped to further standardize the solution and implementation process. With additional functionalities, the project achieved to set-up a groundbreaking solution which is the first of its kind. In the future this will include also various use-cases on top of operational control, like advertising and retail and thereby, Amorph Systems and Helsinki Airport together will show the full capabilities of AMORPH.aero.
Andreas Hofmann, Director Business Development at Amorph Systems. said: “The installation at Helsinki Airport has shown the full potential of simulation through all stages of operational and planning processes. We are delighted about this fruitful partnership with Finavia, which shows a similar mindset in being creative and innovative. Finavia wants every day to improve life for its passengers, so we do for our customers. The created solution is a milestone and will play a key role at Helsinki Airport to improve their daily operations and in a long-term, by added flexibility, a significant business value. Together we already made an impressive journey and I am very curious about what is going to come in the future.”
Eero Knuutila, Head of Service Development at Finavia, said: “From the outset, it has been a very ambitious journey with the purpose of building us a capability to see into the near and more distant future, and utilize this capability for better capacity planning, resource allocation, terminal operation and more relevant passenger communication. To fulfill these expectations across multiple dimensions would not have been possible without the committed and highly talented Amorph team, with whom we had the privilege to work with. Now, we have a strong solution running, with a truly inspiring roadmap that will hopefully take the Helsinki Airport experience to new and unseen heights.”